Typical Problems with Custom Writing Companies
Posted on February 19, 2007
When turning to custom writing companies, every customer wants to get what he/she expects for the money provided. But sometimes the companies fail to meet the standards they claim to have. Customers, in their turn, believe the texts posted on the home page (usually about how great and unique a particular writing company is), and feel extremely surprised and disappointed when the truth becomes evident. Unfortunately, they usually learn it after submitting order and payment. Here’s what customers usually struggle with:
- Plagiarism – the first and worst enemy of any student. Unfortunately, a lot of writing companies fail to provide quality writing. It happens firstly because of writer’s indifference, and secondly because the company doesn’t practice final checking of the order before turning it to the client. Another reason is cheap services. Companies that provide it usually attract customers with low prices, but later on earn money by re-selling their orders.
- Poor support. A lot of customers complain that they rarely had a chance to talk to company’s representatives via life chat. It is quite strange, for any of them will definitely have questions about their orders, and they will want to get answer. Also, some technical problems can occur, and if a company doesn’t have a representative always ready to solve them, results can be very negative.
- Direct contact with essay writer. Not all companies provide this service. They prefer to conduct negotiations though a third person; therefore, a lot of questions stay unanswered. And afterwards customers receive not exactly what they should have received. A lot of problems and misunderstandings could’ve been eliminated if most of custom writing services provided clients with this simple service.
- Order status. Customers don’t know the technical details. They don’t need to know them. But quite often they submit orders without providing important information, and nobody tells them how to fix the situation. As a result, customers are absolutely sure their order is in process, while nobody is actually working on it, and when the deadline comes, problems appear. Some services already found the way out by letting their customers see the order status.
- High prices. Charging that is unreasonably high is a common practice today. If it is accompanied by poor-quality writing and plagiarism, there is nothing else to say.
Customers need to know more about the problems to be able to face them, or to avoid by choosing good companies.
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