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US Privacy

United States Regional Privacy Policy

Effective date: Jan 24, 2024

This United States Regional Privacy Policy supplements Custom-Writing.org's Privacy Policy and applies to users residing in certain US states. It aims to clarify the information we collect and process, how we gather, use, and share your personal data, and how you can exercise your rights depending on your state of residence.

This policy applies to residents of California, Colorado, Connecticut, Delaware, Iowa, Montana, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, providing additional details in accordance with the California Consumer Privacy Act, Colorado Privacy Act, Connecticut Act Concerning Personal Data Privacy and Online Monitoring, Delaware Personal Data Privacy Act, Iowa Consumer Data Protection Act, Montana Consumer Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Privacy Act, Oregon Consumer Privacy Act, Texas Data Privacy and Security Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act (collectively referred to as the "State Privacy Laws").

For residents of California, Colorado, and New Jersey, please refer to the following additional notices:

  • California Consumer Privacy Notice
  • Colorado Privacy Notice
  • New Jersey Privacy Notice

Please note that the rights mentioned may only be applicable to users residing in the specified states and may not extend to all users. Additionally, we may not be able to process your requests related to exercising these rights unless sufficient details and/or proof of residency in the applicable state are provided.

Reasons for Collecting Personal Information

At Custom Writing, we collect and process personal data. We use your personal information for various business and commercial purposes, such as:

  • Delivering our Services
  • Processing orders and transactions
  • Personalizing the Services for you
  • Advertising and marketing
  • Conducting internal business analysis
  • Ensuring the quality, security, and integrity of our Services
  • Enhancing and improving our Services
  • Managing user accounts
  • Offering customer support
  • Verifying customer information

Your Privacy Rights

US privacy laws provide residents with certain rights, either fully or partially, with some exceptions. As permitted by law, we may request additional information or decline a request in specific cases.

  • Right to know. You can ask for details about how we collected and processed your personal data over the past 12 months, including categories of personal information we collected; sources of your personal data; business or commercial purposes for collecting and/or "selling" personal information (as defined by applicable state laws); categories of third parties with whom we shared your personal data; categories of personal data "sold" or disclosed for business purposes; and categories of third parties to whom we "sold" or disclosed personal information for business purposes.
  • Right to access. You can request a copy of the personal information we've collected about you.
  • Right to correct. You may request correction of any inaccurate personal information we hold.
  • Right to delete. You can request the deletion of personal information we've collected.
  • Right to opt out of targeted advertising. You have the right to opt out of processing your personal information for targeted or interest-based advertising, including sharing data for cross-context behavioral ads.
  • Right to opt out of "sales" of personal information. Under privacy laws of Connecticut, Virginia, and California, "sale" is broadly defined and includes the transfer of personal information in exchange for something of value, like services from analytics or security providers.

Some states also offer the right to opt out of automated decision-making or profiling used for significant decisions affecting your legal, employment, or credit interests. If we use profiling or automated processing to prevent, detect, or respond to illegal or fraudulent activities, we are not required to provide an opt-out option. Otherwise, we do not engage in automated decision-making or profiling as defined by State Privacy Laws.

Exercising Your Rights

If you'd like to access, correct, or delete your personal information, you can manage these actions through your account settings or by contacting us by email: support@custom-writing.org.

Please be aware that limiting the use of or deleting your personal data could affect your experience with our Services and access to your orders.

Although we do not sell personal information for money, we may use services that deliver interest-based ads. Under State Privacy Laws, this may be considered "sharing" or "selling" your personal data with providers of these services. You can opt out of the sale or sharing of your personal information for interest-based ads through your account privacy settings.

California residents can also opt out by enabling the Global Privacy Control (GPC) signal through a supported browser. Requests made through GPC will apply only to the browser used. For more information on GPC, visit https://globalprivacycontrol.org/.

Some browsers allow you to submit a "Do-Not-Track" signal to websites and online services you visit. If you choose to turn on a DNT (Do-Not-Track) browser mechanism, we will not track your activities, use advertising, or plant cookies.

Our Services are not intended for users under 18. We do not knowingly collect, process, "sell," or "share" the personal information of consumers under 16 for interest-based ads.

Please note that after opting out of targeted ads, you may still encounter non-personalized advertisements.

Identity Verification and Authorized Agents

In some cases, we may need to verify your identity before processing your request to access, know, correct, appeal, or delete personal information. We reserve the right to confirm both your residency and identity and may decline your request if we are unable to verify this information. As part of this process, we may require you to provide a copy of your government-issued identification.

You also have the right to appoint an authorized agent to submit a request on your behalf. In such cases, both you and the authorized agent will need to provide valid government-issued identification to confirm the legitimacy of the request directly with you.

Accessibility, Appeals, and Non-Discrimination

If you need additional assistance, have a visual impairment, or require this policy in an alternative format, please email support@custom-writing.org.

You may have the right to appeal our response to your request to exercise your rights. To submit an appeal, please email us at support@custom-writing.org.

We will not discriminate against you for exercising your rights. This means we will not deny you services, charge different rates, or alter the quality of services provided.

California Consumer Privacy Notice

This California Consumer Privacy Notice is an addition to Custom Writing's Privacy Policy and United States Regional Privacy Policy. It pertains to the personal information we gather online from California consumers. The terms used in this notice align with the definitions established in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its associated regulations (collectively referred to as the "CCPA").

Types of Personal Information We Collect

During the 12 months preceding the Last Updated date of this Policy, we may have collected the following categories of personal information:

  • Identifiers: This includes information that can identify you, such as your name, email address, unique personal identifiers (like a device identifier and/or IP address), and, in some instances, government-issued ID documents to prevent illegal activities and money laundering.
  • Other records: Information like your phone number, billing address, and credit/debit card details.
  • Commercial information: Details about your orders, any files or order instructions you provide when placing an order, and how you interact with our website and services.
  • Internet or other network activity: Data about your interactions with our services, including web/mobile traffic information, device type, operating system, browser type and settings, and cookie-related information (e.g., cookie ID).
  • Geolocation data: General location information obtained through location-enabled services (like GPS or Wi-Fi).

How We Collect and Use Your Personal Information

The categories of personal information mentioned above are collected from various sources as outlined in the "Information Collection and Use" section of Custom Writing's Privacy Policy. These sources include you, your devices, service providers, marketing and business partners, social networks, government entities, and other public sources, as well as vendors and suppliers.

We utilize these categories of personal information for commercial and business purposes, as detailed in the "Information Collection and Use" section of Custom Writing's Privacy Policy and the "Reasons for Collecting Personal Information" section in our United States Regional Privacy Policy.

Sharing or Selling Your Personal Information

While we do not sell your personal information for monetary gain, we may share it with third parties, such as advertising services, to gather user data through automated technologies on our website for targeted advertising. This sharing may be considered a "sale" under California law, giving you the right to opt out.

During the 12 months leading up to the Last Updated date of this Notice, we may have shared or sold the following categories of your personal information to online advertising services for cross-contextual behavioral advertising purposes:

  • Commercial information
  • Identifiers
  • Inferences
  • Internet or network activity

To opt out of sharing your data for targeted and/or cross-contextual behavioral advertising, please click the "Do Not Sell or Share My Personal Information" link in your account privacy settings. California residents can also opt out by sending a Global Privacy Control signal from a supported browser. Requests made through Global Privacy Control will only apply to the specific browser used. For more details on Global Privacy Control, visit https://globalprivacycontrol.org/.

We do not knowingly share or sell the personal information of individuals under the age of 18.

Disclosing Personal Information for Business Purposes

We may share personal information (and may have shared it in the past 12 months) with service providers, contractors, and other third parties. The following categories of personal information may have been disclosed for business purposes:

  • Identifiers
  • Other records
  • Commercial information
  • Geolocation information
  • Internet or other electronic network activity information

During the last 12 months, we may have disclosed this information to the following types of recipients:

  • Website visitors (e.g., when you comment on our website)
  • Service providers
  • Online advertising services
  • Analytics providers
  • Social networks
  • Internet service providers

Please note that not all categories may apply to your specific information. Additionally, we may have disclosed your personal information to government and tax authorities over the past year for the purposes outlined in our Privacy Policy.

Exercising Your Rights

For information about your privacy rights and how to exercise them, please refer to the "Exercising Your Rights" section of our United States Regional Privacy Policy.

California residents can request a notice detailing the categories of personal information we share with third parties for their own marketing purposes. Custom Writing does not share or sell any personal information to third parties for their marketing purposes unless you have directly consented to it.

If you have any questions regarding these practices, please email us at support@custom-writing.org. We reserve the right to verify your identity and California residency. We do not accept requests via mail, phone, or fax, and we cannot be held liable for notices that are improperly labeled or sent or for any lack of complete information.

Colorado Consumer Privacy Notice

This Colorado Consumer Privacy Notice serves as a supplement to Custom Writing's Privacy Policy and United States Regional Privacy Policy. It applies to the personal information we collect online from consumers in Colorado. The terminology used in this notice corresponds to the definitions provided in the Colorado Privacy Act (the "CPA").

Collection and Use of Personal Information

For details regarding the categories of personal information we collect, how we process it, and the purposes for which we use it, please refer to the “Information Collection and Use" section of Custom Writing's Privacy Policy and "Reasons for Collecting Personal Information" in our United States Regional Privacy Policy.

Sensitive Personal Information and Children's Data

At Custom Writing, we do not knowingly collect, process, store, or share sensitive personal information, which includes precise location data (GPS coordinates), race or ethnicity, religious or philosophical beliefs, sexual orientation, union membership, health-related information, biometric data (such as fingerprints or facial recognition), citizenship or immigration status, or any other data classified as "Sensitive" under the CPA.

We also do not knowingly process personal information from children under the age of 13.

Sharing of Personal Information

We share your information with service providers when necessary to fulfill our Services, meet our obligations, or for purposes specified in Custom Writing's Privacy Policy. This sharing may occur to comply with legal and regulatory requirements as well. Please note that not all of the categories listed below may pertain to your personal information:

  • Payment information
  • Transaction details
  • Customer support interactions
  • Browser and/or device information
  • Service usage details
  • Location information

Your information may be shared with the following third parties:

  • Professional service organizations, including law firms or auditors
  • Marketing partners
  • Online advertising services
  • Data analytics providers
  • Social networks
  • Government and tax authorities
  • Internet service providers and platforms

Selling Your Personal Information and Targeted Advertising

We do not sell your personal information for money. However, we may share it with third parties, such as advertising services, for targeted advertising purposes. We may "sell" or share the following categories of your personal information with online advertising services for targeted and/or cross-contextual behavioral advertising:

  • Identifiers: This includes your name, email address, and unique personal identifiers like a device identifier or IP address.
  • Commercial information: Details regarding your orders.
  • Online and network activities: Information about your interactions with our services, including traffic-related data, device type, operating system and version, cookie-related information, browser type, and settings.

You have the option to opt out of such disclosures of your personal information.

Profiling

At Custom Writing, we may engage in automated processing or profiling to detect, prevent, protect against, or respond to illegal or fraudulent activities. However, we are not required to offer the right to opt out of this type of processing. Other than this, we do not engage in profiling as defined under the CPA.

Colorado Consumer Privacy Rights

For information on your privacy rights and how to exercise them, please visit the "Exercising Your Rights" section of our United States Regional Privacy Policy.

New Jersey Consumer Privacy Notice

This notice supplements Custom Writing's Privacy Policy and US Regional Privacy Policy and pertains to the collection of personal information from New Jersey consumers. The terms used align with those defined in the New Jersey Data Privacy Act (the "NJDPA").

Collection and Use of Personal Data

For details regarding the categories of personal information we collect, how we process it, and the purposes for which we use it, please refer to the "Information Collection and Use" section of Custom Writing's Privacy Policy and "Reasons for Collecting Personal Information" in our United States Regional Privacy Policy.

Sensitive Information and Children's Data

Custom-Writing.org does not knowingly gather, process, store, or share sensitive personal data. This includes, but is not limited to, precise location data (GPS coordinates), racial or ethnic background, religious beliefs, health status (including gender-affirming and reproductive care), sex life or sexual orientation, gender identity, national origin, citizenship, biometric or genetic information, or any data collected from minors. We also do not handle the personal information of individuals under 18 years of age.

Sharing Personal Data

We may share your personal data with service providers when necessary to deliver our Services, fulfill our obligations, or for purposes outlined in our Privacy Policy. The categories of shared information include:

  • Payment details
  • Transaction history
  • Customer support interactions
  • Browser and/or device data
  • Service usage information
  • Location data (excluding precise geolocation)

We may share information with:

  • Professional services, such as law firms and auditors
  • Marketing partners
  • Online advertising platforms
  • Data analytics providers
  • Social networks
  • Government and tax authorities
  • Internet service providers

Selling Your Personal Data and Targeted Advertising

We do not sell your personal information in exchange for monetary compensation. However, we may share your data with third parties, such as advertising networks, for the purpose of targeted advertising. This may involve sharing:

  • Identifiers: Name, email address, and unique identifiers like device IDs and IP addresses.
  • Commercial data: Details related to your orders.
  • Online and network activity: Information about your interactions with our services, including traffic data, device type, operating system, browser details, and cookie information.

You have the option to opt out of such data sharing.

Automated Processing and Profiling

We engage in automated processing or profiling only to detect, prevent, and respond to illegal or fraudulent activities. We are not required to offer an opt-out for this. Aside from this, we do not engage in profiling as defined by the NJDPA.

New Jersey Privacy Rights

For details on how to exercise your privacy rights, please refer to the "Exercising Your Rights" section of our United States Privacy Policy.

To process your request, we may require proof of your identity and New Jersey residency. Please note that we do not accept requests by mail, phone, or fax, and we cannot be held responsible for incomplete or improperly submitted requests.

Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

For questions related to this Privacy Policy, contact us via email at support@custom-writing.org.