Frequently Asked Questions

Most Popular Questions

1. How does your service work?

Using our academic writing service is simple. There are four key steps. First, you fill out the essay order form, providing all the necessary details related to your paper. Then, our online support team will determine the best-suited custom paper writer for your assignment, taking into account the deadline, amount of work required, and the field of study. After the work is done, our editor thoroughly checks the paper to make sure we deliver the best custom paper possible. The editor makes sure all the requirements are met and uses a plagiarism checker to ensure the text is completely original. Finally, you’ll receive a completed paper via email. At this point, you have the chance to look through the paper and request a free revision if something doesn’t fit your requirements or wasn’t completed in the way you wanted.

2. Is it safe to use your service?

Without a doubt! We value our customers' privacy and confidentiality. We use the latest and most advanced encryption methods to ensure that all personal details are protected. We securely store all data, and access is strictly limited even amongst our team. Our website is McAfee certified, receiving daily security monitoring and reviews. Sharing, selling, or disclosing your personal information to third parties is absolutely out of the question.

3. How can I be sure your writing service is not a scam?

Our custom writing company has been in business since 2006. With over ten years of experience in academic writing, we’ve managed to help more than 30,000 satisfied customers. Our team of top writers has successfully completed over 280,000 assignments. There’s simply no way we could have stayed in operation for all these years if we had been scamming people. We guarantee that we deliver top-quality original papers. You have 14 days to request free revisions and a 100% money back guarantee if you aren’t completely satisfied with our custom writing essay service.

4. I need an essay on the same day. Can you help me?

Yes, we can. Our professional writers are able to complete orders with exceptionally short deadlines. It doesn’t matter what level of study or what type of paper you need. The only thing that influences the speed of completion is the number of pages. We can deliver completely original, custom written papers in as fast as three hours. If your order is for a paper with three or more pages, you can expect to get the finished work within eight hours. The more information you provide on the paper you want—the easier it is for your writer to complete it as fast as possible.

5. Who will work on my paper?

We are proud of our team of writing experts. With a rigorous selection process, we can say with confidence that we have some of the best writers out there. Only 2 out of every 100 candidates become part of our service team. All our writers have a Master's degree or higher, offering expertise in more than 60 different fields of study. Each member of our team has extensive writing experience, enabling them to deliver professional writing services, even with the tightest deadlines. We have just the right expert for your assignment!

6. How can I speak to my writer?

When placing an order on our website for the first time, we create your personal account. After you sign in, your personal cabinet will show you everything that’s going on with your order. From the order page, you can send messages directly to your assigned writer or transfer your message to them through our online support team. Whether you want to send additional details about the order, request changes, or even just check on the progress of your order—you can do all that from your personal account.

7. Should I pay in advance?

Yes. Your writer will start working after we’ve received payment. If you’re not completely happy with the finished paper, we offer a 100% money-back guarantee. To calculate the price of your order, use our online calculator. The price is determined by your study level, paper type, number of pages, and the deadline.

8. Do you have a discount for me?

Yes, we have a couple of discount options . All new clients who place their first order and create an account get a 15% discount. There are also seasonal and special occasion discounts. They range from 7% up to 30% through promo codes. To stay informed about discounts, subscribe to our newsletter while placing an order or regularly check the available offers on our website.

9. How can I track my order status?

You can track your order status through your personal account. You’ll see when the writer starts working on your assignment and will get notified when the order is completed. You can always contact your writer or reach out to the online support team.

10. What if I don't like my final paper?

If you are not completely satisfied with your paper, there are a couple of options. After your order is completed, you have 14 days to request free revisions of your paper. The revision period is longer for customers who subscribe to the Superior (45 days) or the First Class (90 days) service plan. If the requested corrections are within the original scope of the order, your writer will make them free of charge. If you want anything changed that requires extra work to be done—you’ll have to pay extra. If you still aren’t satisfied with your paper after the revisions—you can request a refund.

Security and Quality Control

1. How do I know that my personal information is safe?

To ensure that all of your personal data will be completely secure, we use a complex 256-bit encryption for our data transmission and storage. We never disclose any details about our customers to third parties under any circumstances.

2. Should I worry about giving you my login details?

Our writers occasionally need login details to your university student portal in order to review the detailed assignment instructions your professors provide. If you share this information, please make sure to do so with your personal writer only. Our writers follow strict rules, ensuring that your login details won’t be disclosed to anyone else.

3. I need my instructions to be followed exactly. Can I expect that?

We set high standards for the quality of our work, and strive to deliver the best results possible. You may ask your writer to send you a draft of the assignment, in order to make sure that everything is the way you requested. If you have any concerns, you’ll be able to point those out before the paper is done.

4. Can you deliver the paper in a specific citation style, using the sources I provide?

Absolutely! Just list the sources you want to use and add any other specific requirements you might have. If you’d like, your writer can also search for additional sources to use in your essay. And, of course, our writers can deliver academic writing in any major style. You provide the desired guidelines, and our writers will do the rest.

5. Can I be confident in my security and privacy when ordering essay-writing services from Custom-Writing.org?

We promise that your personal information, order instructions, and completed assignment will never be revealed to third parties. We firmly believe that you decide whether or not to reveal that you use Custom-Writing.org writing services. We guarantee 100% non-disclosure of any of your personal data.

Note: If the order is cancelled after the assignment has been completed and delivered to the customer (i.e. chargeback, fraud), the paper is considered to be the property of Custom-Writing.org and can be used in any way.

6. What are your guarantees?

We guarantee quality performance on your assignment whether it is a high school, college, university, or graduate essay, thesis, or dissertation. When ordering essay-writing services at Custom-Writing.org, we guarantee:

  • Quality research and analysis on any subject
  • Ability to communicate directly with a personal assistant
  • Confidentiality
  • 100% plagiarism free
  • 275 words per page
  • Double-Spaced 12pt Arial
  • Fully referenced and up-to-date sources
  • Free unlimited revisions
  • Free plagiarism report
  • No resale
  • Timely delivery
  • Format of your choice
  • Citation style of your choice
  • Free bibliography and title page
  • On-line order tracking
  • No hidden charges
  • Satisfaction guaranteed
  • Quality customer support

7. Do you resell custom essays?

Essay writing services at Custom-Writing.org are one of a kind, written strictly in accordance with your instructions. We do not resell your assignments and guarantee that your paper will not show up anywhere on the Internet.

8. What about plagiarism?

We are 100% plagiarism free. We developed our own plagiarism detection system, to provide you with a custom plagiarism report on every assignment and ensure that your assignment is 100% authentic.

Order Delivery

1. How and when will I receive the finished paper?

When placing an order, you are given the option to set a deadline for your paper. We will deliver the finished product to you by that date, if not sooner. You will be notified by email when your paper is ready, and you can access the finished assignment by clicking the link in your email or reviewing your order profile.

2. Can I request changes to the final work?

Yes, absolutely. You have 14 days to request an unlimited number of free revisions to your paper. If you are not fully satisfied with the finished work, you can provide detailed feedback to your writer. If the changes you want fall within the initial instructions, your writer will make all the corrections necessary, free of charge. However, any requests for significant additional work on the paper will require extra payment.

3. Can I change my order while the work is in process?

If there are sudden changes to the initial instructions, and work has already begun, please contact your writer immediately to inform him or her. If these changes require considerable additional work, you’ll be notified about making an extra payment.

4. What information do I need to provide to successfully complete my order?

It’s quite simple—the more information you provide, the better the paper will be! Make sure to mention even the tiniest details, even if you think they’re obvious.

5. Can I track my order status?

Of course! When you sign up for our essay-writing services, we open an account for you to track your order status, communicate with your writer, upload additional files or instructions, and more. You simply need to log in to the system using your e-mail and password. That’s it!

6. What if I am not completely satisfied with my assignment?

By choosing essay-writing services at Custom-Writing.org, you are entitled to unlimited revisions to the assignment you have ordered, during a two-week period. Your paper will be revised as many times as necessary until you are completely satisfied with the outcome.

7. How do I order essay writing services at Custom-Writing.org?

To place an order with Custom-Writing.org, click on the Order Now button on the menu to the right side of your screen. Fill out the form, providing as much information as possible so that we can ensure quality work. Do not hesitate to contact us if you have any questions or concerns.

Writers

1. Who are your writers?

Our team of writers consists of academic experts with Master’s or PhD degrees in numerous areas of study, each one with a minimum of 5 years of writing experience.

2. What is the process of picking a writer for my order?

We review your order details and pick a writer with the proper background and set of skills to help you write your paper successfully. We also consider any special requirements you may have, so please provide as much information as you can when placing your order.

3. Can I select the writer myself?

If you’ve previously worked with one of our writers and liked the result, you can request to work with him or her again on your new order. Alternatively, you can choose one of our top writers.

4. Can I communicate directly with the writer working on my assignment?

Yes, you can! Once you place your order or inquiry, feel free to log in to the system to check your order status, send messages to your writer or customer support, upload additional files or instructions, submit payment, and much more!

5. How do I know that the writer you’ve assigned to me is qualified to complete the assignment?

We strive to choose the best expert for your assignment, but feel free to ask the writer a few questions if you are concerned. If you continue to have doubts, please get in touch with us.

6. How do writers at Custom-Writing.org know what I need?

Professional essay-writing services are guaranteed at Custom-Writing.org. All Custom-Writing.org writers were once in your shoes, meaning that they understand all of your concerns and can guarantee quality work according to your requirements. At Custom-Writing.org, we employ numerous graduate professionals in every field of specialization. As such, our essay-writing services span all fields of knowledge, which allows us deliver quality writing in accordance with your instructions for any assignment you might have. Essay writers at Custom-Writing.org are strongly committed to quality and excellence.

Financial Questions

1. How do I get the exact price quote for my paper?

Use our calculator to select the assignment type, academic level, deadline, and the number of pages to be written. The result will be the total price of your paper.

2. Are there any discounts?

We frequently offer special occasion and seasonal discounts. You can check the current offers on our website, or subscribe to our newsletter. Discounts usually range from 10% to 20%.

3. Do you offer refunds?

We will reimburse your payment if we miss the deadline or if the paper is found to contain plagiarism.

4. Is there anything you offer for free?

When you order a paper with us, we provide a free outline, bibliography, and title page. We don’t charge extra for following specific citation styles or custom guidelines. We’ll also perform a plagiarism check of the finished paper for free.

5. How can I pay for essay-writing services provided by Custom-Writing.org?

At the present moment, we accept all major cards and Wire Transfer. Payment options at Custom-Writing.org are the most flexible in the industry! You can also submit your essay-writing request before paying, and we will allocate it to one of our writers. However, we will not start working on your paper until the payment is submitted.