Most Popular Questions
1. How does your service work?
Using our academic writing service is simple. There are four key steps. First, you fill out the essay order form, providing all the necessary details related to your paper. Then, our online support team will determine the best-suited custom paper writer for your assignment, taking into account the deadline, amount of work required, and the field of study. After the work is done, our editor thoroughly checks the paper to make sure we deliver the best custom paper possible. The editor makes sure all the requirements are met and uses a plagiarism checker to ensure the text is completely original. Finally, you’ll receive a completed paper via email. At this point, you have the chance to look through the paper and request a free revision if something doesn’t fit your requirements or wasn’t completed in the way you wanted.
2. Is it safe to use your service?
Without a doubt! We value our customers' privacy and confidentiality. We use the latest and most advanced encryption methods to ensure that all personal details are protected. We securely store all data, and access is strictly limited even amongst our team. Our website is McAfee certified, receiving daily security monitoring and reviews. Sharing, selling, or disclosing your personal information to third parties is absolutely out of the question.
3. How can I be sure your writing service is not a scam?
Our custom writing company has been in business since 2006. With over ten years of experience in academic writing, we’ve managed to help more than 30,000 satisfied customers. Our team of top writers has successfully completed over 280,000 assignments. There’s simply no way we could have stayed in operation for all these years if we had been scamming people. We guarantee that we deliver top-quality original papers. You have 14 days to request free revisions and a 100% money back guarantee if you aren’t completely satisfied with our custom writing essay service.
4. I need an essay on the same day. Can you help me?
Yes, we can. Our professional writers are able to complete orders with exceptionally short deadlines. It doesn’t matter what level of study or what type of paper you need. The only thing that influences the speed of completion is the number of pages. We can deliver completely original, custom written papers in as fast as three hours. If your order is for a paper with three or more pages, you can expect to get the finished work within eight hours. The more information you provide on the paper you want—the easier it is for your writer to complete it as fast as possible.
5. Who will work on my paper?
We are proud of our team of writing experts. With a rigorous selection process, we can say with confidence that we have some of the best writers out there. Only 2 out of every 100 candidates become part of our service team. All our writers have a Master's degree or higher, offering expertise in more than 60 different fields of study. Each member of our team has extensive writing experience, enabling them to deliver professional writing services, even with the tightest deadlines. We have just the right expert for your assignment!
6. How can I speak to my writer?
When placing an order on our website for the first time, we create your personal account. After you sign in, your personal cabinet will show you everything that’s going on with your order. From the order page, you can send messages directly to your assigned writer or transfer your message to them through our online support team. Whether you want to send additional details about the order, request changes, or even just check on the progress of your order—you can do all that from your personal account.
7. Should I pay in advance?
Yes. Your writer will start working after we’ve received payment. If you’re not completely happy with the finished paper, we offer a 100% money-back guarantee. To calculate the price of your order, use our online calculator. The price is determined by your study level, paper type, number of pages, and the deadline.
8. Do you have a discount for me?
Yes, we have a couple of discount options . All new clients who place their first order and create an account get a 15% discount. There are also seasonal and special occasion discounts. They range from 7% up to 30% through promo codes. To stay informed about discounts, subscribe to our newsletter while placing an order or regularly check the available offers on our website.
9. How can I track my order status?
You can track your order status through your personal account. You’ll see when the writer starts working on your assignment and will get notified when the order is completed. You can always contact your writer or reach out to the online support team.
10. What if I don't like my final paper?
If you are not completely satisfied with your paper, there are a couple of options. After your order is completed, you have 14 days to request free revisions of your paper. The revision period is longer for customers who subscribe to the Superior (45 days) or the First Class (90 days) service plan. If the requested corrections are within the original scope of the order, your writer will make them free of charge. If you want anything changed that requires extra work to be done—you’ll have to pay extra. If you still aren’t satisfied with your paper after the revisions—you can request a refund.